Ive been purchasing many books from book depository for a year already and it has been amazing. To return a rental after the initial rental period. The second one, and the main item of my purchase is yet to arrive. Get your ideas, new years resolutions, plans, illustrations and journals on paper with up to 42% off moleskine products with a book depository coupon. In my previous post on my book depository experience, ive noted some pros and cons as a customer residing in malaysia.
Yes i had to wait a little to get the books delivered by i knew it was going to take a while longer since the order was fulfilled outside of the usa. Please contact the seller directly if you wish to return an order. Once your order has shipped, you can find tracking information in your order details. Domestic shipments are sent by royal mail, and international by priority airmail. Here are a few options to help your return package easily reach fedex. We are experiencing a high volume of queries and our responses will be slow. Once youve cancelled the order, you must send the parcel back to us within 14. All returns sent back using our returns portal and shipping labels are easily tracked. Dont hesitate and use a book depository coupons today.
I assume everyone knows that these problems were all having have gradually crept on since amazon took over the book depository a few years back. Guide to buying and shipping from book depository to. Print out the packaging slip and return shipping label. The only downside is they do not provide tracking number for deliveries. Many of your inquiries can be selfserved through our help resources. I am very satisfied with the ordering process and with the quality of the books i received. If you return items in which youve saved personal information, such as laptops, cameras or other electronic devices, you must erase this information completely before sending the product back to us. They confirmed that my item had been dispatched however the address that it was sent to was just my suburb malaga, malaga, malaga and not the actual address that i have listed on my account. You can cancel your order within 30 days of receiving it by completing our online cancellation form. Book drops book returns by american security cabinets. If youre buying just one or two books, book depository is usually cheaper because other online bookstores have a pershipment charge in addition to a peritem charge.
We thank you for your patience during this challenging time. Bestselling paperbacks book depository we use cookies to give you the best possible experience. Book 2 and 3 were delivered within a day of each other but then i had to wait for 4 days for the first book in the trilogy, it was mildly annoying waiting on the first book so i could get started reading. I placed my order on 7th december, on the tracking. Question about the book depository and their refunds. Hopelessly waiting 18 days now without a tracking number to check. Return policy of book depository bgg boardgamegeek. I was reading some of the recent negative comments about their book not arriving, i do believe the covid19 period has slowed delivery down greatly as before this, ive been receiving all my books pretty quickly. This is the main reason why one should never wait an age to get replacement parts from publishers but simply return the item to the retailer for refund.
However, some the book depository deals dont have a definite end date, so its possible the promo code will be active until the book depository runs out of inventory for the promotional item. Select the rental item you wish to return and then select return rental to print the prepaid return shipping label. Your return is processed within 48 hours of being delivered back to us, and youll receive an email notifying you its been processed and your store credit added to your account. If an order includes multiple items, each may have separate delivery dates and tracking information. Guide to buying and shipping from book depository to singapore. Even so, they parcel will be returned to the seller e. The investigation returns to dallas to track oswalds every move and to see if he received any help. Save on a wide range of notebook formats for your personal pocket companion or gift a moleskine to a special person to get them on track and organised for 2020. I ordered books on bookdepository because of free delivery. I never fond of how bookdepository doesnt include any tracking code on every. I contacted book depository to get a tracking number so i could follow up with my post office all to be advised that they do not have tracking numbers. No need to log in or register to track the status of your order. So book depository is nice if you want to buy a book occasionally and amazon is good if you want bulk purchases. I ordered it ends with us on 20th may, it hasnt arrived until now.
Is book depository cheaper than amazon or other online bookstores. Discover book depository s huge selection of united states books online. Book depository books with free delivery worldwide. Pack your item securely, then print and attach the return label to your package. They were prompt and great, but a refund is not among the options.
Package up the textbook you wish to return, including the packaging slip. You can change the delivery address for an order until it ships. Pickups for returns can be scheduled online by completing our online form. The buyer sent email to us saying the package was not deliveried to him. Book depository haves this weird habit of shipping the itens separately, so the first book not the one for my research arrived 21 business days later it was dispatched on 31st of may and arrived 30th of june. This is the first case, and we never have such issue for the past 4 years. Book depository is the worlds most international online bookstore offering over 20 million books with free delivery worldwide. Shipping rates depend on the selected shipping speed and weightsize of the items. Click track package next to your order if shipped separately.
Tried communicating with book depository, just getting no reply, no advice as to when book will be delivered and no tracking information. We are happy to accept returns up to 30 days from purchase. The book depository, found online at, says that they are the united kingdoms largest online bookseller, that offers the largest range of titles in the world available to ship within 48 hours. Cancel your book depository order we use cookies to give you the best possible experience. Once youve cancelled the order, you must send the parcel back to us within 14 days. Why doesnt bd give me a tracking number to keep track of my parcel. Follow the steps until you receive a return confirmation and return label. Whether your library is open or closed, you can accept items 247 with a book return. If you dont have the original shipping container, use a sturdy box and include padding such as packing bubbles or newspaper. Book depository coupons 60% off in april 2020 lifehacker. My last order with book depository went fairly smoothly, ordered a trilogy of books, they all got delivered individually.
The the book depository promo codes currently available end when the book depository set the coupon expiration date. Our number one goal in mind was to create a product line that fits the needs of every library, big or small. All around poor service and i will definitely not be using them again would rather pay a bit more and actually receive the book. No more book checkins at the front desk, let your patrons drop off their finished books and media in a book drop from american security cabinets. So we are trying to figure out what happened and respond to buyer. To help us get back to you as soon as possible, please avoid contacting us multiple times. Alternatively, if you have a fedex account number you can use our schedule a pickup application call customer service to schedule a return package pickup.
Question about the book depository and their refunds hi guys, i placed an order from the book depostiory a few weeks ago, which dispatched on the 1010, and it still hasnt arrived. I am just wondering if amazon truck the communication between us and the buyer and requested the usps return the package to senderus. To determine the applicable shipping rate for items in your cart. Read the topic about the book depository whats the catch.
You can track your orders and deliveries, return a product, and manage your prime account. Therefore, unless oswald could run from ahead of kennedy and up to the sixth floor of the book depository within seconds, he did not fire the first shot. You can also sign up to receive notification about your order here. I ordered a book from bd around 2 or so weeks ago and my book still hasnt arrived. Any item may be returned within 7 days after receipt some small exceptions for bespoke items and electronic media where the seal is broken.
You can track your orders and deliveries, return a product, manage your prime account, and get help for your amazon devices. Find your next favourite book with bestselling paperbacks, including the martian, room, the dressmaker, to kill a mockingbird and more. The salsbury parcel drop is perfect for keeping book and video deliveries or returns safe and secure. Contact book depository via our contact form or using our online chat service. You can change the currency listed on book depository. Wrote to customer service twice asking for a refund and have not received a response. Contact us contact our customer service via phone, chat or email. I have heard a few bad things but i want to hear your experiences as there arent many other places i can order who says you cant. Find answers to frequently asked questions and information about buying books at book depository. Book depository, only to find my book had been shipped with no other postal. If your package or tracking information is missing, go to. Free delivery worldwide on over 20 million books we use cookies to give you the best possible experience. Im speculating they want you to use the soontoarriveinaus, amazon service, so they are gradually making the book depository worse and worse. Its never been easier to save when you shop with us.
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